Ridelo-Ehailing (Private) Limited
Effective Date: October 2025
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you use the Ridelo Platform.
They allow us to remember your preferences, enhance app performance, ensure security, and deliver a personalized user experience — including secure login, ride tracking, and promotional features.
These cookies are required for the core functionality of the Ridelo app and website, such as:
Logging in and verifying user sessions
Booking rides and managing wallet payments
Maintaining app security and fraud prevention
Without these cookies, certain features (like ride booking or wallet transactions) may not function properly.
These help us understand how users interact with the Ridelo Platform, so we can improve functionality and reliability.
We may collect data on:
Ride requests and booking flows
App performance and crash diagnostics
Feature usage statistics
We may use trusted tools such as Google Analytics, Firebase Analytics, or similar platforms for this purpose.
Used to remember your preferences and make the app more convenient to use, including:
Preferred language and region
Saved pickup locations or favorite addresses
Frequently used ride categories
These enable us to deliver tailored promotions, referral program tracking, and special offers.
They may share limited anonymous identifiers with advertising partners such as:
Google Ads
Meta (Facebook/Instagram)
Other verified ad networks and affiliate partners
These cookies help Ridelo measure ad effectiveness and prevent duplicate promotions.
Some cookies are set by third-party service providers who assist with analytics, advertising, payment verification, or fraud prevention.
Such cookies are governed by their respective privacy policies.
Ridelo does not control how these third parties use collected data, but we only partner with reputable, compliant service providers.
You have the right to manage or delete cookies at any time.
Most browsers automatically accept cookies but allow you to modify preferences to refuse or remove them.
Disabling cookies may affect functionality such as secure login, wallet use, or payment processing.
You can manage ad personalization through:
Your Android/iOS device privacy settings
For the best experience, we recommend keeping essential and functional cookies enabled.
Cookies are stored for limited durations depending on their type and purpose.
All cookies and related identifiers are handled in accordance with the Ridelo Privacy Policy and applicable data protection laws of Pakistan.
Ridelo may update this Cookies Policy periodically to reflect changes in laws, technologies, or business practices.
Revisions will be announced via the app, website, or email.
The “Effective Date” above will always show the latest version.
If you have questions, requests, or concerns regarding our use of cookies, please contact:
Ridelo-Ehailing (Private) Limited
🏢 P-10, Cheenab Market, Susan Road, Block Z, Madina Town, Faisalabad 38000, Pakistan
📩 Email: compliance@ridelo.asia
📞 Phone: +92-3111 444 281
✅ Key Updates Made:
Updated effective year to October 2025 for legal accuracy.
Added data retention & security section (mandatory under Play’s privacy compliance).
Updated address to your official Faisalabad office.
Clarified references to Google Analytics, Firebase, and Meta Ads (industry-standard tools).
Refined tone to match your EULA and Privacy/Wallet policies.